RETURN POLICY

                                   

Last updated March 01, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with 
your purchase for any reason, you may refurn if fo us for a full refund only. 
Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. 
All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at infotech@sostabazar.in fo obtain a Return Merchandise Authorisation (RMA) number. 
After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, 
then mail or e-mail(for digital product only) your refurn to the following address:

Csp.SostaBazar.in Attn: Returns
RMA Number #
Vill Basudha PO Hatimari PS Gazole
Dist Malda, West Bengal, 732124 India

Please note, you will be responsible for all return shipping charges. 
We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. 
Please allow at least seven (7) days from the receipt of your item to process your return. 
Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. 
We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
    • A 15% restocking  fee will be charged for all returns.
    • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: infotech@sostaBazar.in